These Terms of Service ("Terms") govern your access to and use of Hotells services, including our mobile applications, web platform, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.
You must be at least 18 years old or have the legal capacity to enter into contracts in your jurisdiction to use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Hotells provides a platform that enables hotels and hospitality businesses to:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for:
You may not share your account credentials with others or use another person's account without authorization.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
You retain ownership of any content you submit, post, or display through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your User Content solely for the purpose of providing and improving the Service.
You are solely responsible for your User Content and represent that you have all necessary rights to grant the license described above. We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable.
If you purchase a paid subscription:
The Service, including its original content, features, and functionality, is owned by Hotells and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission. The Hotells name, logo, and other marks are trademarks of Hotells.
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.
We strive to provide reliable service but do not guarantee that the Service will be available at all times or free from errors, interruptions, or security issues. We are not liable for any loss or damage resulting from:
You may terminate your account at any time by contacting us or using account deletion features. We may suspend or terminate your access to the Service immediately, without prior notice, if you:
Upon termination, your right to use the Service will cease immediately. We may delete your account and data, subject to our data retention policies and legal obligations.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOTELLS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Hotells and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
These Terms shall be governed by and construed in accordance with the laws, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules, except where prohibited by law.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.
Last updated: January 18, 2026
If you have any questions about these Terms, please contact us at:
Email: hello@hotells.app
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hotells regarding the Service and supersede all prior agreements and understandings.